All scheduled appointments will receive a confirmation email. A 30% non-refundable retainer is required to secure all booking times. Retainers are non-transferable with less than a 72 hour change request. Please contact us PRIOR to 72 hours of your scheduled appointment for any cancellations or rescheduling. Booking an appointment is to block off the full time block for the desired service. You will be charged in FULL for time block changes or cancellations with less than 72 hours notice.